We want you to be completely satisfied with your purchase.

As our products are produced on a pre-order basis, customers may request a return or exchange within 7 days of receiving their order.

To be eligible for a return or exchange, items must be:

- Unworn and unused

- Unwashed

- In their original condition

- With all original tags attached

- Returned in the original packaging where possible

Once the returned item has been received and inspected, a refund will be issued to the original payment method within 14-30 business days.

Please note:

- Original shipping charges are non-refundable.

- Customers are responsible for return shipping costs unless the item is faulty, damaged, or an incorrect item was sent.

- Items returned with signs of wear, washing, alteration, or damage may not qualify for a refund.

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with your order number and photographs of the issue.

To initiate a return or exchange, please contact us at Hello@nolve.co